{"id":3748,"date":"2021-05-30T07:51:39","date_gmt":"2021-05-29T21:51:39","guid":{"rendered":"https:\/\/46.17.102.26\/?page_id=3748"},"modified":"2024-02-27T17:10:44","modified_gmt":"2024-02-27T13:10:44","slug":"health-medical","status":"publish","type":"page","link":"https:\/\/msceurasia.com\/en\/faq\/health-medical\/","title":{"rendered":"Health &#038; Medical"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:4%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1476.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\"><em>Your health and safety will always be our utmost\u00a0priority. Click\u00a0<a href=\"https:\/\/msceurasia.com\/faq\/health-safety\/\" target=\"_blank\" rel=\"noopener\">here<\/a>\u00a0to find out more about our enhanced Health &amp; Safety protocols.<\/em><\/p>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 28px;width: 28px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ff690e;}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 46px;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Open Sans\";font-style:normal;font-weight:700;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Open Sans\";font-style:normal;font-weight:regular;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #db5502;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #db5502;}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: #db5502; }<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3755 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:55:04+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3755\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3755\" href=\"#collapse-1-3755\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3755\" aria-labelledby=\"faq_1-3755\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">Yes, MSC Cruises and its staff are constantly striving to provide the best service possible for all guests, including those of reduced mobility or disabilities.<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3757 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Can I bring medicines on board?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:55:44+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3757\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3757\" href=\"#collapse-1-3757\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I bring medicines on board?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3757\" aria-labelledby=\"faq_1-3757\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">Yes. If possible, they should be carried in hand luggage. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency.<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3759 health-medical \"><span class=\"entry-title rich-snippet-hidden\">How can I let MSC Cruises know about my special needs?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:56:16+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3759\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3759\" href=\"#collapse-1-3759\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I let MSC Cruises know about my special needs?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3759\" aria-labelledby=\"faq_1-3759\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. In addition to the Form, a medical certificate confirming that the guest is fit to go on a cruise may be requested.<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3761 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Are there special menus for coeliac passengers or for those with food allergies\/intolerances?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:57:18+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3761\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3761\" href=\"#collapse-1-3761\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there special menus for coeliac passengers or for those with food allergies\/intolerances?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3761\" aria-labelledby=\"faq_1-3761\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Guests with food intolerances and\/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and\/or with the Ma\u00eetre d\u2019h\u00f4tel. MSC Cruises has obtained a certification from Bureau Veritas to provide\u00a0<strong>gluten-free menus*<\/strong>\u00a0worldwide (food code: 20 ppm) on all ships. Please check availability when booking.<\/p>\n<p><strong>Pre-packed Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from \u20ac25 pp\/day.\u00a0Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship\u2019s departure.\u00a0<\/strong>\u00a0<strong>Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.<br \/>\n<\/strong><\/p>\n<p>**<em>On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3764 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Do on board staff receive special training in providing assistance to passengers with disabilities or reduced mobility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:57:58+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3764\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3764\" href=\"#collapse-1-3764\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do on board staff receive special training in providing assistance to passengers with disabilities or reduced mobility?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3764\" aria-labelledby=\"faq_1-3764\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>All on board staff receive special in-house training that sensitizes them to the needs of passengers with disabilities or reduced mobility, and which prepares them to provide any necessary assistance.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3766 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Can I undergo dialysis treatment on board?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:58:32+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3766\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3766\" href=\"#collapse-1-3766\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I undergo dialysis treatment on board?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3766\" aria-labelledby=\"faq_1-3766\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Peritoneal dialysis may be performed at the on board Medical Centre, if the guest brings all necessary medicines and equipment. The equipment and machines used for haemodialysis treatment are carried on a limited number of cruises.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3768 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Are there excursions accessible to passengers with disabilities or reduced mobility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:59:18+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3768\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3768\" href=\"#collapse-1-3768\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there excursions accessible to passengers with disabilities or reduced mobility?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3768\" aria-labelledby=\"faq_1-3768\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3770 health-medical \"><span class=\"entry-title rich-snippet-hidden\">What is the deadline for notifying MSC Cruises of my special needs?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T07:59:45+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3770\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3770\" href=\"#collapse-1-3770\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the deadline for notifying MSC Cruises of my special needs?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3770\" aria-labelledby=\"faq_1-3770\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Guests should inform MSC Cruises of special needs at the time of booking, or at the latest two working days before departure. After this deadline, we may be unable to provide the level of assistance required.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3772 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Can I travel with my guide dog?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:00:24+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3772\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3772\" href=\"#collapse-1-3772\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I travel with my guide dog?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3772\" aria-labelledby=\"faq_1-3772\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Properly trained and certified guide dogs are allowed on board, provided they are in good health and have all documents required for entering the countries visited during the cruise. The guest will be informed in advance about the kind of accommodation provided for the dog, any facilities provided and the procedure for embarking and disembarking. Guests are personally responsible for the custody, feeding and general care of the animal.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3774 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Are there signs for passengers with visual disabilities?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:01:06+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3774\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3774\" href=\"#collapse-1-3774\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there signs for passengers with visual disabilities?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3774\" aria-labelledby=\"faq_1-3774\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>All MSC cruise ships are fitted with Braille signage in public areas, in lifts and at the entrance to cabins. There is also a voice system in lifts on Fantasia and Musica class ships that announces the floor in English.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3776 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Who will handle my special needs request and how will it be treated?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:01:40+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3776\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3776\" href=\"#collapse-1-3776\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who will handle my special needs request and how will it be treated?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3776\" aria-labelledby=\"faq_1-3776\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>All requests are sent directly to MSC Cruises and reviewed internally. Some requests may require closer examination from a practical or medical point of view, which will be carried out by a specialized internal committee. In all cases, passenger details will be handled with absolute discretion, in accordance with our privacy policy.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3778 health-medical \"><span class=\"entry-title rich-snippet-hidden\">How soon will I receive a reply to my special needs request?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:02:16+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3778\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3778\" href=\"#collapse-1-3778\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How soon will I receive a reply to my special needs request?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3778\" aria-labelledby=\"faq_1-3778\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>If requests are received during working day, responses are sent out immediately. In some cases, however, closer examination may be necessary and replies may take several days.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3780 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Could MSC Cruises refuse my booking or deny me boarding?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:02:49+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3780\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3780\" href=\"#collapse-1-3780\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Could MSC Cruises refuse my booking or deny me boarding?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3780\" aria-labelledby=\"faq_1-3780\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Refusal of a booking or denial of entry would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3782 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Can a passenger with reduced mobility travel alone?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:03:21+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3782\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3782\" href=\"#collapse-1-3782\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can a passenger with reduced mobility travel alone?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3782\" aria-labelledby=\"faq_1-3782\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Yes, provided that they are fully independent.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3784 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Which areas of the ship are accessible to passengers with disabilities or reduced mobility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:03:57+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3784\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3784\" href=\"#collapse-1-3784\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which areas of the ship are accessible to passengers with disabilities or reduced mobility?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3784\" aria-labelledby=\"faq_1-3784\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>All decks and public areas of our ships are accessible to guests with reduced mobility.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3786 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Are there cabins for passengers with disabilities or reduced mobility?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:04:29+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3786\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3786\" href=\"#collapse-1-3786\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there cabins for passengers with disabilities or reduced mobility?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3786\" aria-labelledby=\"faq_1-3786\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Yes, all ships in the fleet contain a number of specially fitted cabins with extra floor space and more room for movement. These cabins should be requested at the time of booking.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3788 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Can I bring my mobility scooter\/wheelchair on board?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:05:01+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3788\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3788\" href=\"#collapse-1-3788\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I bring my mobility scooter\/wheelchair on board?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3788\" aria-labelledby=\"faq_1-3788\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Yes, you can. Scooters must be stored and batteries recharged in your cabin which is fitted with 110V sockets (US type sockets) and 220V sockets (German type sockets) avoiding to connect when using the hairdryer. Keep in mind that the scooter minimizes the available space within your cabin.<\/p>\n\n<p>Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. Segways and other similar vehicles cannot be operated on board. They shall be confiscated and can be taken off the ship to be used while in port. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3790 health-medical \"><span class=\"entry-title rich-snippet-hidden\">Vaccinations<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-30T08:05:40+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3790\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3790\" href=\"#collapse-1-3790\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Vaccinations<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3790\" aria-labelledby=\"faq_1-3790\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. MSC Cruises declines all responsibility for guests who do not adhere to the recommendations on the prevention of infectious diseases or do not have the appropriate vaccinations to enter a particular port during the cruise.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3792 health-medical \"><span class=\"entry-title rich-snippet-hidden\">What do you need to know about MSC Cruises\u2019 policy for travel to regions that have been declared affected by the zika virus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msceurasia.com\/en\/author\/guruadmin\/\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-06-14T14:02:56+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3792\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-3792\" href=\"#collapse-1-3792\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What do you need to know about MSC Cruises\u2019 policy for travel to regions that have been declared affected by the zika virus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3792\" aria-labelledby=\"faq_1-3792\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div id=\"vidyowebrtcscreenshare_is_installed\">\n<p>The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant.<\/p>\n<p>In connection with this, MSC Cruises offers pregnant guests and the people travelling with her in the same cabin the opportunity to cancel free of charge their cruise to countries affected by Zika or rebook using cruise credit to another destination of their liking among the worldwide destinations that MSC Cruises offers to be utilized within a 24 month period. Guests should provide a copy of a medical certificate confirming their existing pregnancy. Free cancellation and the rebooking will be regulated by the relevant Booking Terms and Conditions.<\/p>\n<p>Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website:<\/p>\n<p><a href=\"http:\/\/www.cdc.gov\/zika\/hc-providers\/pregnant-woman.html\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.cdc.gov\/zika\/hc-providers\/pregnant-woman.html<\/a><br \/>\n<a href=\"http:\/\/www.cdc.gov\/zika\/hc-providers\/pregnant-woman.html\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.cdc.gov\/media\/releases\/2016\/p0801-zika-travel-guidance.html<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3434,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-3748","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/pages\/3748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/comments?post=3748"}],"version-history":[{"count":0,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/pages\/3748\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/pages\/3434"}],"wp:attachment":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/media?parent=3748"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/tags?post=3748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}