{"id":3646,"date":"2023-02-12T14:57:33","date_gmt":"2023-02-12T12:57:33","guid":{"rendered":"https:\/\/46.17.102.26\/?post_type=avada_faq&#038;p=3646"},"modified":"2023-07-18T09:47:09","modified_gmt":"2023-07-18T05:47:09","slug":"12-booking-changes-requested-by-the-passenger","status":"publish","type":"avada_faq","link":"https:\/\/msceurasia.com\/en\/faq-items\/12-booking-changes-requested-by-the-passenger\/","title":{"rendered":"12. Booking Changes requested by the Passenger"},"content":{"rendered":"<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.1<\/span> <span data-contrast=\"auto\">The Passenger is entitled to replace himself with a third party, provided that:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<ol dir=\"ltr\" style=\"list-style-type: lower-roman; text-align: left;\">\n<li data-leveltext=\"(%1)\" data-font=\"Calibri\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:1440,&quot;335559991&quot;:720,&quot;469769242&quot;:[65533,2],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;(%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">said third party satisfies all the conditions for the use of the <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package; and\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"(%1)\" data-font=\"Calibri\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:1440,&quot;335559991&quot;:720,&quot;469769242&quot;:[65533,2],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;(%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">written notice is duly sent to the Company no later than 15 days before departure of the Cruise.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<\/ol>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">If the conditions stated above in this clause are met, the name change will in any case be subject to a fee reflecting the costs for the Company of effectuating the transfer, see clause 12.3 below. Name changes requested within 15 days of the departure will be considered as cancellation. <\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">The Passenger and the third-party contract assignee shall be jointly liable to the Company to pay the price of the\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package and any additional cost that may arise as a consequence of the change in Passenger.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.2<\/span> <span data-contrast=\"auto\">Furthermore, even after the confirmation invoice has been issued, the Passenger is also entitled to exchange<\/span> <span data-contrast=\"auto\">, once only, <\/span><span data-contrast=\"auto\">the purchased <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package (\u201cOriginal\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package\u201d) with another\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package (\u201cNew<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package\u201d) on the following conditions:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:660}\">\u00a0<\/span><\/p>\n<ol dir=\"ltr\" style=\"list-style-type: lower-roman; text-align: left;\">\n<li data-leveltext=\"(%1)\" data-font=\"Calibri\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:1070,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,2],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;(%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">the date of departure of the New <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package is later than that of the Original\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package;<\/span><\/li>\n<li data-leveltext=\"(%1)\" data-font=\"Calibri\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:1070,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,2],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;(%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">the request for the substitution of the New <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package in place of the Original <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package is received by the Company not later than <\/span><span data-contrast=\"auto\">thirty <\/span><span data-contrast=\"auto\">days before the date of the scheduled departure of the Original <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package and there is availability of spaces on the New\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package;<\/span><\/li>\n<li data-leveltext=\"(%1)\" data-font=\"Calibri\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:1070,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,2],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;(%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">the expected date of departure of the New <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package falls within <\/span><span data-contrast=\"auto\">90 calendar days <\/span><span data-contrast=\"auto\">from the expected date of departure of the Original <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1418,&quot;335559991&quot;:709}\">\u00a0<\/span><\/li>\n<\/ol>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">If the conditions stated above in this clause are met, the substitution of the Original <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package with the New<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package will in any case be subject to the following administration fee per Passenger:<\/span><\/p>\n<table class=\" aligncenter\" dir=\"ltr\" style=\"width: 34.2743%; height: 68px;\" data-tablestyle=\"MsoTableGrid\" data-tablelook=\"1184\" aria-rowcount=\"2\">\n<tbody>\n<tr style=\"height: 10px;\" aria-rowindex=\"1\">\n<td style=\"text-align: center; width: 14.7619%; height: 10px; border-style: solid; border-color: #b5b5b5; vertical-align: middle;\" data-celllook=\"0\"><b><span data-contrast=\"auto\">BELLA<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center; width: 25.9524%; height: 10px; border-style: solid; border-color: #b5b5b5; vertical-align: middle;\" data-celllook=\"0\"><b><span data-contrast=\"auto\">FANTASTICA<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center; width: 15.4762%; height: 10px; border-style: solid; border-color: #b5b5b5; vertical-align: middle;\" data-celllook=\"0\"><b><span data-contrast=\"auto\">AUREA<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center; width: 29.8646%; height: 10px; border-style: solid; border-color: #b5b5b5; vertical-align: middle;\" data-celllook=\"0\"><b><span data-contrast=\"auto\">YACHT CLUB<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr style=\"height: 5px;\" aria-rowindex=\"2\">\n<td style=\"text-align: center; width: 14.7619%; height: 5px; border-style: solid; border-color: #b5b5b5; vertical-align: middle;\" data-celllook=\"0\"><span data-contrast=\"auto\">USD65<\/span><\/td>\n<td style=\"width: 71.2932%; height: 5px; border-style: solid; border-color: #b5b5b5; vertical-align: middle; text-align: right;\" colspan=\"3\" data-celllook=\"0\"><span data-contrast=\"auto\">Free of Charge<\/span><span data-contrast=\"auto\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">It is understood that, in addition to the administration fee mentioned above, if the price of the New\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package is higher than that of the Original\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package, the difference in price as well as in insurance premium will be borne exclusively by the Passenger.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">On the other hand, if the price of the New\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package is lower than that of the Original\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package, no reimbursement will be due to the Passenger.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">In case of substitution of the Original\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package with the New <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package, the Passenger will still be entitled to withdraw from the Contract and therefore cancellation fees will apply; cancellation fees will be based on the price due (as per above provisions) and the scale provided under clause 13 (Cancellation by the Passenger) according to the Original <\/span><span data-contrast=\"auto\">Holiday <\/span><span data-contrast=\"auto\">Package departure date.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">The Company will make reasonable endeavors to comply with the Passenger requests for changes to flight, transport or other services arrangements and adapt them to the New\u00a0<\/span><span data-contrast=\"auto\"> Holiday <\/span><span data-contrast=\"auto\">Package. In no case whatsoever will the Company be held liable for change requests that cannot be satisfied.\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.3<\/span> <span data-contrast=\"auto\">Name or date changes are not always allowed by air Carriers and other transport or services providers whenever they are made. Most air Carriers and other transport or services providers treat such changes as a cancellation and charge accordingly. Any additional costs including cancellations fees and\/or increased prices levied by air Carriers or other third-party providers will be exclusively for the Passenger\u2019s account, and be charged as part of the fee mentioned in clause 12.1(ii) above.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.4<\/span> <span data-contrast=\"auto\">Save as provided above, other changes to the Booking may be requested (even after the confirmation invoice has been issued) until 21 days prior to departure, subject to a minimum administration fee of USD65 per person per amendment. Any additional costs that may arise as a consequence of the change will be exclusively for the Passenger\u2019s account.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.5<\/span> <span data-contrast=\"auto\">Requests of amendments to the Booking received by the Company beyond the above time limits will be treated as cancellations and the cancellation charges detailed in clause<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\"> 13 below will apply.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:720}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.6<\/span> <span data-contrast=\"auto\">In case the changes requested by the Passengers entail the printing of new Cruise tickets, further to the above-mentioned fees an amount of USD65 per cabin will be charged to cover the extra costs. This does not apply for changes pursuant to item 12.1 where the changes reflect the actual costs.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:720,&quot;469777462&quot;:[709],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"text-align: left;\"><span data-contrast=\"auto\">12.7\u00a0\u00a0 Any changes requested by the Passenger on a Combined Tour shall always apply to the whole Holiday Package. All the relevant time limits run from the scheduled date of departure of the first Cruise of the Combined Tour.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559991&quot;:720,&quot;469777462&quot;:[709],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>12.1 The Passenger is entitled to replace himself with a third party, provided that:\u00a0 said third party satisfies all the conditions for the use of the Holiday Package; and\u00a0\u00a0 written notice is duly sent to the Company no later than 15 days before departure of the Cruise.\u00a0 If the conditions stated above in this clause  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[100],"class_list":["post-3646","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-terms-and-conditions"],"acf":[],"_links":{"self":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/avada_faq\/3646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/comments?post=3646"}],"version-history":[{"count":0,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/avada_faq\/3646\/revisions"}],"wp:attachment":[{"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/media?parent=3646"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/msceurasia.com\/en\/wp-json\/wp\/v2\/faq_category?post=3646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}